PREPARED DEMO CONTENT
- Where customers can track their orders ? Please email us your full name , address and date when you placed an order and we will reply you back with in 48 hours regarding your delivery dates.
- Is it possible to change the order and how it can be done? Once the order is placed you can't change your door as its a bespoke door and door is Mae as per your sizes , specifications you choose.
- How can an order be cancelled? Order once placed cannot be cancelled as we are producing bespoke doors as per customer sizes and specifications chosen by customers so these doors cannot be sold to any other customer.
- What Colours can I choose ? Customer can choose any RAL colour while placing on order. We will check from our supplier if that colour is not available or have longer lead time then we will call you to discuss this before starting production. In case we are not able to provide the colour of your choice then we shall refund your money back. In 99% cases we can always provide colours for our customers.
- How do I take sizes for my door before ordering it? We help customers by guiding them how to take the size before placing an order. If you contact us then we can call you on a video call . You can show us your door and we can tell you how to take a size while we are watching you online via video call. So all you are doing is using a tape measure in your hand while we are guiding you same time.
- Can I discuss with you how to design the door? Yes Please feel free to call us and we are happy to help and guide you step by step process . If you are not comfortable buying online we can discuss your requirement and send you a quote by email and discuss on phone with you every details step by step.
- When will my door be Delivered ? Our standard delivery time is 6-8 weeks however in some scenarios it can take slightly more time depending on design , colour and other specification you choose..